Privacy Policy | Eclipse Mio

1. Who controls your data

The data controller is Vladyslav Lishafai, NIE Z4073946F, trading as Eclipse Mio, at Plaza Victoria 17, 4B, 29012 Málaga, Spain. Privacy requests can be sent to info@eclipsemio.com.

2. Data we process

Context	Data	Purpose and legal basis	Retention
Quote inquiries	Name, email, organization, delivery country, quantity, deadline, and the details you provide.	To answer your request and take steps before a contract, at your request.	Normally up to 24 months after the last meaningful contact, unless a longer period is needed for a contract or legal claim.
Orders and customer support	Contact, order, delivery, payment-status, invoice, and support information. Full card details are not stored by this website.	To perform the sale, deliver the order, provide support, and meet tax, accounting, consumer, and fraud-prevention obligations.	For the applicable statutory tax, accounting, warranty, and limitation periods.
Website operation	Basic server logs such as IP address, date, requested page, browser, and security events.	Our legitimate interest in operating, securing, and diagnosing the website.	Only as long as reasonably needed for security and diagnostics, subject to the hosting provider's retention settings.
Preferences and analytics	Language and consent choices; aggregate Counter.dev analytics data only after consent.	Necessary storage supports your requested settings. Optional analytics relies on your consent.	Until you change or clear the preference, or according to the lifetime stated in the Cookie Policy.

Quote form note: the form sends the information you submit through the website's PHP endpoint to info@eclipsemio.com. Submission time, IP address, and browser metadata are processed for anti-spam checks, rate limiting, and security.

3. Service providers and recipients

Data may be disclosed only where needed to operate the service or comply with law, including:

Stripe, which hosts checkout and processes payment and fraud-prevention data under its own privacy information.
Hostinger, which hosts the website and email service and may process inquiries and technical logs.
Counter.dev, which processes aggregate website statistics only after analytics consent. Its infrastructure is hosted in Frankfurt, Germany.
Postal, courier, fulfillment, and communications providers needed to deliver or discuss an order.
Professional advisers and public authorities where required by law or necessary to establish, exercise, or defend legal claims.

Some providers may process data outside the European Economic Area. Where required, those transfers must use a lawful safeguard such as an adequacy decision or approved contractual clauses.

4. Your rights

Depending on the circumstances, you may request access, rectification, erasure, restriction, portability, or object to processing. You may withdraw consent at any time without affecting earlier lawful processing.

Send a request to info@eclipsemio.com. We may request reasonable information to verify your identity. You also have the right to complain to the Spanish Data Protection Agency (AEPD).

5. Cookies and local storage

The site uses necessary local storage for language and consent choices. Optional analytics or marketing technologies must remain disabled until you consent through Cookie settings. Details and category lifetimes are listed in the Cookie Policy.

6. Security, children, and automated decisions

Reasonable technical and organizational safeguards are used to protect data. No online system is completely risk-free. The shop is not directed to children, and we do not knowingly request personal data directly from children. We do not make decisions producing legal or similarly significant effects solely by automated means.

7. Changes

This policy may be updated when services, providers, or legal requirements change. The effective date above will be revised and material changes will be presented clearly.